5. Versatile Leadership

Now read this case study about how a new manager used the skill-will matrix to provide effective leadership to her team

Use the double-headed arrow to read the case study in full page-mode

Now record your reactions to the case study in your learning diary

  1. How well did you think Caroline did?
  2. How do you think Ben would feel?
  3. How do you think Pauline would feel?
  4. How do you think Sharon would feel?
  5. How do you think Stuart would feel?
You can access your entries and add more after completing the course